Floor Care

Add years to your carpet with regular maintenance

Vacuum Regularly

To keep your carpet looking good, a regular vacuum can remove up to 90% of dry dirt and particles that can dull a carpet's appearance and cause damage to the fibres.

  • Ensure your vacuum cleaner is in good working order and remember to change dust bags and clean filters regularly.
  • For general soiling such as dust and dirt, vacuum at least once a week and more often in heavy traffic areas.
  • Heavy traffic areas like stairs and hallways should be vacuumed daily.
  • Vacuuming should always be proportional to the amount of soiling to which the carpet is subjected.

Prevent Soiling and Pile Damage

Soiling is generally caused by dirt, dust and other particles that settle on a carpet during normal use. If soiling isn't removed regularly, the particles can cause friction at the base of the carpet and weaken the fibres, causing loss of pile height and density, and a dull appearance. Regular maintenance is the best way to keep your carpet free of soiling and looking great.

  • Place large walk-off mats at all entrances to reduce the amount of dirt and particles being walked in from outside, and change or clean these mats regularly.
  • Use carpet protectors under heavy furniture, or for furniture with castors.
  • Re-arrange your furniture every few months to change wear patterns.

Professional Cleaning

When necessary, a professional deep extraction clean by a reputable company can remove residue and trapped soiling and revive the look of your carpet. A deep extraction clean would usually only be necessary every one-two years, however depending on the area of use, and traffic volumes, it may be necessary to perform this task more frequently.

Deal with spills as soon as they happen

  • The faster you act, the more successful the results.
  • Firstly, remove as much of the spill as possible. Carefully scrape off thick or sticky material with a spoon, vacuum up any dry soil residue, or blot with a clean white cloth if the spill is wet.
  • Never scrub or rub the carpet during spill removal. Always blot or dab from the outside in to minimise the stain area.